Chase Skills Terms and Conditions
We thank you in advance for choosing to book with Chase Skills. By doing so, you are agreeing with the Terms and Conditions below;
Cancellations will be accepted with a 20% cancellation fee deducted from the refund providing the cancellation is made at least 7 days before the course date. The fee is to cover our administration costs. If you wish to attend a future course, the cancellation fee will be waivered/deducted. Cancellations with less than 7 days notice will not be entitled to a refund, but can still reschedule to a future course. Failure to attend without any notice will not be applicable for a refund or reschedule. Bookings received with less than 7 days before the course date will not be entitled to a refund, but will be entitled to reschedule to a later course.
You are entitled to pass your place onto another participant at no cost, provided we are notified at least 24 hours prior to the course start. This is due to the registration process.
We try our best to run the course in any weather, however, we reserve the right to cancel/postpone due to dangerous weather conditions. You are entitled to either a refund or attend a future date.
All participants MUST wear a helmet and gloves whilst riding. Glasses are recommended.
Should a participant's bike be deemed not safe or suitable they will not be able to attend. No refund will be offered, however, the participant will be able to attend a future date at no extra cost.
Should a participant not be fully equipped to attend the course, a refund will not be offered, however the participant will be able to attend a future date at no extra cost.
Participants accept the risk that Mountain Biking is a dangerous sport. Participants agree to take responsibility for their own actions. Coaching of techniques will be provided to limit the chances of injury, however, Chase Skills cannot be held responsible for damage, death or injury caused to (or by the) participant.
Although participants will be encouraged to learn new techniques, which could result in riding outside the comfort zone, it is the responsibility of the participant to judge their own ability when assessing to complete a particular section or not.
It is the responsibility of the participant to clearly highlight any relevant medical conditions during the registration period and carry the necessary medical supplies during the time with Chase Skills.
Chase Skills reserve the right to remove any participant from any activity under their control.
Adventures and Holidays
A deposit will be taken to secure your place. Full payment will be requested usually 3-4weeks prior to your trip
We reserve the right to cancel and ammend the trip due to unforseen circumstances or circumstances beyond our control
You are entitled to pass on your space to another nominee and we must be informed of the change please
The Deposit is non refundable if cancellation is made by you with less than 6 weeks from the date of your trip-your space can be transferred to another date if you like.
If the trip is cancelled by us the you are will be offered a full refund of your deposit.
All vouchers are valid for 12 months from the date of purchase and the expiry date will be printed on the voucher.
Should a cost of a course change (higher or lower), the voucher remains valid for the type of course the voucher is purchased for. Therefore, no further payment or refund is applicable.
Vouchers can be used as part payment for a course of a higher value. For example, an Introduction to Mountain Biking voucher can be used as part payment for a 1-2-1 session. The cost difference is calculated at the time of booking and the difference between the course(s) stated on the Gift Voucher and the selected course is payable.
If a voucher is used for payment (part or full) and the course is cancelled, no cash refund is given (except for any extra part payment), however, the voucher can be used to book another course.
Vouchers are electronic and are emailed to the purchasers email address (supplied when paying with PayPal). Please allow 24 hours for the voucher to be emailed.